Every day we encounter articles, podcast, videos and tweets depicting how happiness could affect the performance of employees in a workplace. However, even after skimming through all these, you might still be wondering how exactly it affects productivity. And in response to that, this article attempts to answer that question based on industry research and statistics from people who have studied the relation between productivity and happiness.
Happiness and Motivation Go Together
It’s simple — if they are happy, it boosts their overall productivity since it keeps motivating them. You see, when you’re feeling good, you want to continue doing the things that make you remain in that state.
It’s a fact that most employees don’t necessarily view the workplace as an avenue for having fun. However, if they feel accomplished, accepted and appreciated of the little efforts they put forth, they are likely to continue working in such a way that the workplace will give them those attributes.
Consequently, they’ll work hard, meet goals and take responsibilities where necessary since there’s a reward out of it. Andrew Oswal, a professor of economics at Warwick Business School acknowledges the fact that employee happiness has a positive impact on their performance.
He says positive emotions have a way of invigorating the human nature, while negative emotions have the opposite effect. In fact, unhappy employees may be physically present, though mentally absent. So this is as good as not having them at the workplace altogether.
Higher Sales Figures
Have you ever felt motivated when doing something because you knew there was a reward at the end of it all? Well, when employees are happy, they tend to work towards achieving their goals because they know they’ll be praised and appreciated.
According to a study by Gallup (conducted by James Harter), workers’ attitude and feeling can be reflected in the overall sales results of a company. Not only does happiness bring motivation and inspiration, but it also has a way of ensuring they embrace quality and speed, at an acceptable manner.
Shawn, the author of ”Happiness Advantage” puts it clear. He says that if he gave out a Sudoku puzzle, an SAT test or even a crossword puzzle today, and then primed you to be in a happy, an unhappy, or a neutral group, you’d consistently out-perform the unhappy group.
Networking & Social Support
If you’re feeling good about your job, you’ll want to be around people you work with. You generally want to share stories, ideas, and other things in a charming demeanor. Furthermore, you’ll generally want to make others know you’re happy, and this resonates well with customers.
But on the other hand, unhappy employees never want to associate themselves with any social situation, especially if the people they’re serving (their bosses or customers) are the cause of their unhappiness. In fact, in this state, they are unlikely to contribute ideas in a social setting. They’d rather keep to themselves as a way of seeking revenge.
Few Absenteeism Cases
According to Forbes, 90% of unhappy employees are willing to change jobs as soon as possible and find opportunities elsewhere — where they think their happiness will come from.
Let’s face the truth: If an employee is not pleased with the situation, they will want to miss work quite often. They will give excuses and even find reasons to put in less effort. It’s human nature anyway.
This category of employees may be looking for an opportunity to leave your company. They will even go to an extent of using company resources to look for fresh opportunities elsewhere. Obviously, this is detrimental to your company’s performance.
Again, it makes sense to reason that the process of hiring a new labor force will cost you more than maintaining a happy lot of workers. So you better embrace what they love to avoid paying the ultimate cost in the end. You could even encourage them to seek self help, but the ultimate goal should be to let their happiness have way.